What's really driving the boom in coaching, is this: as we move from 30 miles an hour to 70 to 120 to 180......as we go from driving straight down the road to making right turns and left turns to abandoning cars and getting motorcycles...the whole game changes, and a lot of people are trying to keep up, learn how not to fall.

We are always creating new tools and techniques to help people, but the fundamental framework is remarkably resilient, which means it must have something to do with the nature of organizations or human nature.

Never underestimate the power of a good story.

The rate of change is not going to slow down anytime soon. If anything, competition in most industries will probably speed up even more in the next few decades.

Effective leaders help others to understand the necessity of change and to accept a common vision of the desired outcome.

In the final analysis, change sticks when it becomes the way we do things around here.

Managers are trained to make incremental, programmatic improvements. They aren't trained to lead large-scale change.