We are always creating new tools and techniques to help people, but the fundamental framework is remarkably resilient, which means it must have something to do with the nature of organizations or human nature.

Without credible communication, and a lot of it, the hearts and minds of others are never captured.

Commercial organisations that operate responsibly have benefitted by increased revenues of 682% compared to 166% for those that don't

Because management deals mostly with the status quo and leadership deals mostly with change, in the next century we are going to have to try to become much more skilled at creating leaders.

Leaders establish the vision for the future and set the strategy for getting there.

Never underestimate the power of a good story.

Many years ago, I think I got my first insight on how an incredibly diverse team can work together and do astonishing things, and not just misunderstand each other and fight.