We are always creating new tools and techniques to help people, but the fundamental framework is remarkably resilient, which means it must have something to do with the nature of organizations or human nature.

Great leaders motivate large groups of individuals to improve the human condition.

Leadership is about coping with change

No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.

Great leaders understand that historical success tends to produce stable and inwardly focused organizations, and these outfits, in turn, reinforce a feeling of contentment with the status quo.

Producing major change in an organization is not just about signing up one charismatic leader. You need a group - a team - to be able to drive the change. One person, even a terrific charismatic leader, is never strong enough to make all this happen.

Effective leaders help others to understand the necessity of change and to accept a common vision of the desired outcome.