One of the most powerful forms of information is feedback on our own actions.

Leadership is about setting a direction. It's about creating a vision, empowering and inspiring people to want to achieve the vision, and enabling them to do so with energy and speed through an effective strategy. In its most basic sense, leadership is about mobilizing a group of people to jump into a better future.

The rate of change is not going to slow down anytime soon. If anything, competition in most industries will probably speed up even more in the next few decades.

We learn best - and change - from hearing stories that strike a chord within us.

The heart of change is in the emotions.

Managers are trained to make incremental, programmatic improvements. They aren't trained to lead large-scale change.

Because management deals mostly with the status quo and leadership deals mostly with change, in the next century we are going to have to try to become much more skilled at creating leaders.