Insatiable curiosity is infectious to everyone around you. We live in an era today where we can get the answers for everything. In my generation, going to school meant learning the answers. Today, education should be more about knowing what the right questions are. The answers come for free.

I believe that crisis really tends to help develop the characer of an organisation.

No great marketing decisions have ever been made on qualitative data

The iPod is a perfect example of Steve's [Jobs] methodology of starting with the user and looking at the entire end-to-end system.

Nothing will divide this nation more than ignorance, and nothing can bring us together better than an educated population.

In the industrial age, the CEO sat on the top of the hierarchy and didn't have to listen to anybody ... In the information age, you have to listen to the ideas of people regardless of where they are in the organization.

Implementers aren't considered bozos anymore