What I want to do has no end, since I am on the endless frontier of a branch of knowledge.
Pareto's Principle: you generally spend 80% of your time on 20% of the project.
All improvement happens project by project and in no other way.
For many phenomena, 80% of consequences stem from 20% of the causes.
Goal setting has traditionally been based on past performance. This practice has tended to perpetuate the sins of the past.
Quality planning consists of developing the products and processes required to meet customer's needs