Anyone can notice wrong answers. It takes the creative person to notice the wrong questions.

Most people believe a new idea must be fully baked and ready-for-primetime. That is like saying a newborn child should have a college degree and be self-sustaining on day one. Like children, new ideas need to be nurtured, shaped, and protected. People often hold back ideas since they are not ready to defend sharp criticism. Companies that celebrate "creative sparks" and reserve judgment while ideas mature are the ones that enjoy significantly more creativity and innovation.

In the business world, there are systems and processes for just about everything else. Yet creativity and innovation, arguably THE most important aspects of progress, are often left to happen by chance. The system provides a scaffolding for creative support and exploration, yet is open enough to avoid curbing creativity or outputting cookie-cutter solutions.

If organizations are focused on a purpose, something that will make the world a better place and leave a big impact, people can rally behind that mission. If a company is only about making money, it's hard to unleash passion. If there's a big WHY that the company is working to solve, passion will flow like the amazon.

When we teach kids to follow the rules that there’s only one right answer & to avoid mistakes at all costs, we’re resigning them to average.

Fear is the single biggest barrier to creativity. Unless we're brave enough to risk looking foolish, we'll inevitably find ourselves sticking to the status quo. That fear is disabling, One of the things we need to do as business leaders is build and nurture cultures that encourage responsible risk taking so making mistakes is OK.

If you stand for great service, low prices, superb quality, stylish design and environmental friendliness, you actually stand for nothing.