I think if there hadn't been the one passage of the book that mostly abandons the humor, and focuses very intently on one person's struggle with cancer, it wouldn't have been a critical success. So that was a very deliberate decision, to say "Well, if you think it's all fun and games, it's not." So that was my approach: We're going to have as much fun as I can possibly provide, but the serious things that might normally pass by you are not going to be lost.

Every time you hear someone read your book and liked your book, you're never sure whether that's going to follow with a similar remark from someone else. Perhaps I have low expectations, but whenever I hear someone say, 'I liked your book,' I don't know if it's going to happen again.

I'm not sure that all books aren't that way. I think that might apply to any book I was writing. The book was kind of the product of this enormous infatuation I had, not only with the office and office politics, but with perspective, and trying to tell a story from as wide a range of perspectives as you possibly can. I tried to capture it all with the first-person plural, but once I settled on that, I used it to tell the story from as many angles as I could. I guess, to put it romantically, it was about a love affair with the craft of perspective.

The internet takes a lot of the anxiety of life away. It's a kind of deity. You're never lonely. You're always distracted. If you spend enough time on it, there's not really that nagging sensation of existential despair; it erases it very effectively. And it's monolithic. And thanks to it, we've got the ways to linger there after death - your blog exists afterwards, your e-mail exists afterwards.

The people at the very top could fall by and grace you with their presence and give you a little largesse, and you'd be "Oh, I'm so beloved." In a way, it was kind of like flattery. The middle managers didn't quite have that cachet, but at the same time, they had to seem like they were of that caliber. So there's a little bit of loneliness at the heart of those with a little bit of power.

The main questions of everyday life are too enormous to answer in any definitive sense.

Everyone desires relationships and community. Most people want to belong to a cohesive, like-minded group. It staves off loneliness. It promotes identity. These are natural and very human instincts.