Catch people in the act of doing something right.

The greatest leaders mobilize others by coalescing people around a shared vision.

Do your best to succeed and push the limits without violating them.

Effective team leaders adjust their style to provide what the group can't provide for itself.

Many people measure their success by wealth, recognition, power and status. There's nothing wrong with those, but if that's all you're focused on, you're missing the boat...if you focus on significance -using your time and talent to serve others -that's when truly meaningful success can come your way.

Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans.

A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.