A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.

Asking for other's guidance helps you see what you may not be able to see. It's always important to check your ego and ask for help.

Knowing where you are going is the first step to getting there.

Congratulations offer more potential than cash. The amount of available cash is limited, but managers have an unlimited supply of congratulations. It's important to pay people fairly, but managers also should heap on congratulations and feed people's souls.

As a leader, the most important earthly relationship you can cultivate is your relationship with yourself.

Life is special when you reach out beyond yourself to be a true servant leader for others.

Business is like tennis. Those who serve well win.