A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.

For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.

One of the deepest principles of life and leadership: it's not about you.

Real communication happens when people feel safe.

When you stop learning you stop growing.

Empowerment is all about letting go so that others can get going.

Help People Reach Their Full Potential Catch Them Doing Something Right