Anything worth doing does not have to be done perfectly - at first.

Empowerment is all about letting go so that others can get going.

I absolutely believe in the power of tithing and giving back. My own experience about all the blessings I've had in my life is that the more I give away, the more that comes back. That is the way life works, and that is the way energy works.

We can't control everything in life, that's for sure, but we can reach out to the people we love to tell them we love and care about them.

Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans.

Catch someone doing something right.

Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.