None of us is as smart as all of us.

Connect the dots between individual roles and the goals of the organization. When people see that connection, they get a lot of energy out of work. They feel the importance, dignity, and meaning in their job.

Catch people in the act of doing something right.

For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.

A problem only exists if there is a difference between what is actually happening and what you desire to be happening.

Your role as a leader is even more important than you might imagine. You have the power to help people become winners.

Do your best to succeed and push the limits without violating them.