If you don't toot your own horn, someone else will use it as a spittoon.

Effective team leaders adjust their style to provide what the group can't provide for itself.

If you don't seek perfection, you can never reach excellence.

Leadership is anytime you seek to influence the thinking, behavior, or development of others.

When you touch - don't take. Touch people only when you are giving something - reassurance, support, encouragement, whatever

Customer service should not be a department, customer service is everyone's job.

I absolutely believe in the power of tithing and giving back. My own experience about all the blessings I've had in my life is that the more I give away, the more that comes back. That is the way life works, and that is the way energy works.