People with humility don't think less of themselves, they just think of themselves less.

Customer service is not a department, it's everyone's job.

Your role as a leader is even more important than you might imagine. You have the power to help people become winners.

Start your day with good intentions and set yourself up for a good attitude. It's not what happens to you that matters but how you respond.

Things not worth doing are not worth doing well.

Consistency isn't behaving the same way all the time.

The productivity of a work group seems to depend on how the group members see their own goals in relation to the goals of the organization.