As buoyancy is not contrary to other characteristics of leadership, including decisiveness, accountability and performance standards, I don't ever think it can be self-defeating.

As a sensitive and highly intuitive person in the command-and-control corporate world, I always felt miscast.

My grandfather used to say to me when I was a boy, "Getting knocked down is no big prize - it's getting up that's the real trick." I couldn't agree more.

One of my great mistakes coming up, since I was a kid from wrong side of the tracks, and fearful that I might be seen as wanting leadership-wise, was to be someone I was not.

You can't mobilize people and connect with them authentically when they can't see the true you.

Once you reach people on an authentic emotional level, they will reward your faith in them with their belief in you, and they will mobilize to get the job done.

The phrases and language used everyday in an organization can in fact affect the way your team makes decisions and conducts themselves.