An organization is a set of relationships that are persistent over time.

Clearly, we are self-made. We are the first technology. We are part inventor and part the invented

When a system is in turbulence, the turbulence is not just out there in the environment, but is a part of the organization or organism that you are looking at.

Changing things from the top down works when things are stable.

Wherever the Net arises, there arises also a rebel to resist human control...A network nurtures small failures in order that large failures don't happen as often. It is...fertile ground for learning, adaptation, and evolution...The only organization capable of unprejudiced growth, or unguided learning, is a network. All other topologies limit what can happen.

Since a relationship involves two members investing in it, its value increases twice as fast as one's investment.

Much of outcomes research is a systematic attempt to exploit what is known and make it better.