There is nothing to be found in a beehive that is not submerged in a bee. And yet you can search a bee forever with cyclotron and fluoroscope, and you will never find the hive.

A complaint is a unique opportunity to strengthen the relationship with the client.

Each system is trying to anticipate change in the environment.

Our mission as humans is not only to discover our fullest selves in the technium, and to find full contentment, but to expand the possibilities for others. Greater technology will selfishly unleash our talents, but it will also unselfishly unleash others: our children, and all children to come.

One of the functions of an organization, of any organism, is to anticipate the future, so that those relationships can persist over time.

Wherever the Net arises, there arises also a rebel to resist human control...A network nurtures small failures in order that large failures don't happen as often. It is...fertile ground for learning, adaptation, and evolution...The only organization capable of unprejudiced growth, or unguided learning, is a network. All other topologies limit what can happen.

The nature of an innovation is that it will arise at a fringe where it can afford to become prevalent enough to establish its usefulness without being overwhelmed by the inertia of the orthodox system.