I also love to surf the Net and talk on the phone with friends.
Our viewers are very educated, they can tell if I train or not.
Treat everyone with respect and kindness. Period. No exceptions.
I am a goal setter and I set more goals everyday. I keep lists of goals in my office to stay on track.
You are right that I don't have a lot of spare time because I love to stay busy and keep my calendar full.
Regarding one's career: always be prepared, no short cuts - hard work is the only alternative that really works.