Baby Steps are for Babies, Not Brands. Be Amazing or Be Surpassed.
[In 2007] People's relationship with a brand is becoming a dialog, not a monolog.
[In 2004] That's how I got a relationship with Steve Jobs. Because I listened really hard to him cause he's the smartest guy I ever worked for.
I've never found a client's business problem that could be solved solely through advertising.
Most ideas are a bit scary, and if an idea isn't scary, it's not an idea at all.
Iโd rather apologize than to be so timid as to never try to do anything smart or brave.