I think that my leadership style is to get people to fear staying in place, to fear not changing.

In the end an organization is nothing more than the collective capacity of its people to create value.

This really is a merger of equals. I wouldn't have come back to work for anything less than this fantastic opportunity. This lets me combine my two great loves - technology and biscuits.

We built this company from the customer back, not from the company out.

The more successful enterprises are the more they try to replicate, duplicate, codify what makes us great. And suddenly they're inward thinking. They're thinking how can we continue to do what we've done in the past without understanding that what made them successful is to take risks, to change and to adapt and to be responsive. And so in a sense success breeds its own failure. And I think it's true of a lot of successful businesses.

It is not about bits, bytes and protocols, but profits, losses and margins.

I want to become a student. I want to read Chinese history and go on a dig.