Fixing culture is the most critical โ and the most di๏ฌcult โ part of a corporate transformationโฆ In the end, management doesnโt change culture. Management invites the workforce itself to change the culture.
Lou GerstnerIf CEO compensation was performance-driven, which I believe it was in IBM's case, nobody would ever argue. If the shareholders didn't make billions and billions of dollars, I wouldn't make millions of dollars. My salary was the same for 10 years. It was all performance-based.
Lou GerstnerThe more successful enterprises are the more they try to replicate, duplicate, codify what makes us great. And suddenly they're inward thinking. They're thinking how can we continue to do what we've done in the past without understanding that what made them successful is to take risks, to change and to adapt and to be responsive. And so in a sense success breeds its own failure. And I think it's true of a lot of successful businesses.
Lou Gerstner