I just think we should look at this as a chess match," he said, "between the world's greatest chess player and Garry Kasparov.

Every now and then, a technology comes along that is so profound, so powerful, so universal, that its impact will change everything. It will transform every institution in the world. It will create winners and losers, will change the way we do business, the way we teach our children, communicate and interact as individuals.

I think values are really, really important, but I also think that too many values are just words.

For the first month, I listened, and I tried very hard not to draw conclusions

Watch the turtle. He only moves forward by sticking his neck out.

Vision is easy. It's so easy to just point to the bleachers and say I'm going to hit one over there. What's hard is saying, OK, how do I do that? What are the specific programs, what are the commitments, what are the resources, what are the processes we need in play to go implement the vision, turn it into a working model that people follow every day in the enterprise. That's hard work.

In the end an organization is nothing more than the collective capacity of its people to create value.