If life was so easy that you could just go buy success, there would be a lot more successful companies in the world. Successful enterprises are built from the ground up.

I look for people who work to solve problems and help colleagues, I sack politicians.

Lou Gerstner knows how to do a deal, and George Bush Sr., less so.

Technology has limitations on what it can accomplish. You do not.

The last thing IBM needs right now is a vision.

IBM needed - an enormous sense of urgency.

The thing I have learned at IBM is that culture is everything.