I have always believed you cannot run a successful enterprise from behind a desk.

The more successful enterprises are the more they try to replicate, duplicate, codify what makes us great. And suddenly they're inward thinking. They're thinking how can we continue to do what we've done in the past without understanding that what made them successful is to take risks, to change and to adapt and to be responsive. And so in a sense success breeds its own failure. And I think it's true of a lot of successful businesses.

I want to become a student. I want to read Chinese history and go on a dig.

Everything starts with the customer.

No institution will go through fundamental change unless it believes it is in deep trouble and needs to do something different to survive.

You don't get points for predicting rain. You get points for building arks.

I just think we should look at this as a chess match," he said, "between the world's greatest chess player and Garry Kasparov.