Never confuse activity with results.

It is not about bits, bytes and protocols, but profits, losses and margins.

The rewards system is a powerful driver of behavior and therefore culture.

I just think we should look at this as a chess match," he said, "between the world's greatest chess player and Garry Kasparov.

The thing I have learned at IBM is that culture is everything.

Every now and then, a technology comes along that is so profound, so powerful, so universal, that its impact will change everything. It will transform every institution in the world. It will create winners and losers, will change the way we do business, the way we teach our children, communicate and interact as individuals.

For the first month, I listened, and I tried very hard not to draw conclusions