Listening well is an exercise of attention and by necessity hard work. It is because they do not realize this or because they are not willing to do the work that most people do not listen well.
M. Scott PeckI have a very full and busy life and occasionally I am asked, Scotty, how can you do all that you do? The most telling reply I can give is: Because I spend at least two hours a day doing nothing.
M. Scott Peck