An individual's yearning to reach outside his life is a seed of greatness waiting for a stream of inspiration. Carving that stream to people's hearts is a simpler task if the endeavor you are leading them into is attached to a bigger story.

I highly recommend setting aside pockets of time during each day for solitude. You might have only five or ten minutes, but be alone and uninterrupted. And then sometime each week devote an extended time - at least one hour - to reconnect with your soul. How and when you do it is a very personal thing, but plan it because solitude doesn't happen on its own. Make it a priority in your life.

A service culture doesn't happen by accident. The company is always a reflection of the person at the helm. Their attitude, their values, and their commitment to service excellence will drive the actions of others in the organization. Always has...always will.

Focus is not a 'business only' thing. Each person has only twenty-four hours per day, and how we spend those hours shows what's important in our lives. The question we must ask ourselves is...Are we focusing on what really matters?

Attitudes truly are contagious, and from time to time we need to ask ourselves, 'Is mine worth catching?'

Behind me is infinite power, before me is endless possibility, around me is boundless opportunity.

By the choices we make, by the attitudes we exhibit, we are influencing lives every day in positive or negative ways.