If a window is broken and left unrepaired, people walking by will conclude that no one cares and no one is in charge. Soon, more windows will be broken, and the sense of anarchy will spread from the building to the street on which it faces, sending a signal that anything goes.
Malcolm GladwellWe overlook just how large a role we all play--and by 'we' I mean society--in determining who makes it and who doesn't.
Malcolm GladwellI became convinced that knowing lots of people was kind of skill, something that the diligent can overcome.
Malcolm GladwellOccasions when you can change your mind should be cherished, because they mean you're smarter than you were before.
Malcolm Gladwell