Those three things - autonomy, complexity, and a connection between effort and reward - are, most people will agree, the three qualities that work has to have if it is to be satisfying.

When crime drops dramatically in New York for no apparent reason, or when a movie made on a shoestring budget ends up making hundreds of millions of dollars - we're surprised. I'm saying, don't be surprised. This is the way social epidemics work.

The great accomplishment of Jobs's life is how effectively he put his idiosyncrasies - his petulance, his narcissism, and his rudeness - in the service of perfection.

Insight is not a lightbulb that goes off inside our heads. It is a flickering candle that can easily be snuffed out.

Flom had the same experience...He didn't triumph over adversity. Instead, what started out as adversity ended up being an opportunity.

The injunction to be nice is used to deflect criticism and stifle the legitimate anger of dissent.

Consistency is the most overrated of all human virtues... I'm someone who changes his mind all the time.