Look at the world around you. It may seem like an immovable, implacable place. It is not. With the slightest push - in just the right place - it can be tipped.
Malcolm GladwellYou don't start at the top if you want to find the story. You start in the middle, because it's the people in the middle who do the actual work in the world.
Malcolm GladwellThe injunction to be nice is used to deflect criticism and stifle the legitimate anger of dissent.
Malcolm Gladwell