understanding the true nature of instinctive decision making requires us to be forgiving of those people trapped in circumstances where good judgment is imperiled.
Malcolm GladwellI became convinced that knowing lots of people was kind of skill, something that the diligent can overcome.
Malcolm GladwellSince becoming a journalist, each time I engage with subjects I become more radicalized.
Malcolm GladwellWe spend a lot of time and effort trying to figure out who's going to be a good NFL quarterback, and we do a very bad job of it. We don't really know. And we also spend a lot of time trying to figure out who will be a good teacher, and we're really bad at that too. We don't know if someone is going to be a good teacher when they start teaching. So what should we do in those situations in which predictions are useless?
Malcolm GladwellWhat does it say about a society that it devotes more care and patience to the selection of those who handle its money than of those who handle its children?
Malcolm GladwellPeople are in one of two states in a relationship,โ Gottman went on. โThe first is what I call positive sentiment override, where positive emotion overrides irritability. Itโs like a buffer. Their spouse will do something bad, and theyโll say, โOh, heโs just in a crummy mood.โ Or they can be in negative sentiment override, so that even a relatively neutral thing that a partner says gets perceived as negative.
Malcolm Gladwell