Innovators have to be open. They have to be able to imagine things that others cannot and be willing to challenge their own preconceptions. They also need to be conscientious. An innovator who has brilliant ideas but lacks the discipline and persistence to carry them out is merely a dreamer ... But crucially, innovators need to be disagreeable ... They are people willing to take social risks-to do things that others might disapprove of.
Malcolm GladwellHappiness, in one sense, is a function of how closely our world conforms to the infinite variety of human preference.
Malcolm GladwellThere are lots of issues more important than where billionaires donate their money.
Malcolm GladwellThereโs this powerful phrase in the legal world, โDifficult cases make bad law.โ The exception is the difficult case. You canโt generalize them by definition. So although they are fascinating, they donโt solve any problem because theyโre so one of a kind.
Malcolm GladwellSometimes [genius] is just the thing that emerges after twenty years of working at your kitchen table.
Malcolm GladwellEvery cop will tell you that their real job is being a social worker. That's what they do all day. The large majority of police officers in this country never even draw their gun, let alone fire it. They do conflict resolution, right? And if that's their job, why do they need to look like they're an occupying force?
Malcolm Gladwell