If you sit on, sleep on, stare at, or touch something for more than an hour a day, spend whatever it takes to get the best.

Keep building and supporting new tools, technologies, and platforms to empower independence, interoperability, and web property ownership.

I don't need every customer. I'm primarily in the business of selling a product for money. How much effort do I really want to devote to satisfying people who are unable or extremely unlikely to pay for anything?

Microsoft loves losing money with online services, so this should stay free forever... unless they get a new CEO who isn't crazy about pouring billions into a hole.

People will pay for something they like because they want to ensure its future.

Instapaper is much bigger today than I could have predicted in 2008, and it has simply grown far beyond what one person can do. To really shine, it needs a full-time staff of at least a few people.

One reason I love the Kindle, more so than the iPad, is that on the Kindle you can't do anything else but read. It's the best, because it does the least. It doesn't even show a clock.