Every time you make a rule you take away a choice, and choice, with all of its illuminating repercussions, is the fuel for learning.

There has to be a way to redirect employee's driving ambition and to channel it more productively. There is. Create heroes in every role. Make every role, performed at excellence, a respected profession.

I think a good business book has one coherent idea that is richly played out.

Americans just love convening. They are a convention-happy country and they love to get together to talk.

When you feel as though you can't do something, the simple antidote is action: Begin doing it. Start the process, even if it's just a simple step, and don't stop at the beginning.

Always work hard. Intensity clarifies. It creates not only momentum, but also the pressure you need to feel either friction, or fulfillment.

Remember, what you focus on expands; results follow focus.