Most of my work has been in corporations, studying how you build an organization that helps people to identify and work to their strengths.

In most cases, no matter what it is, if you measure it and reward it, people will try to excel at it

Great managers know they don't have 10 salespeople working for them. They know they have 10 individuals working for them . A great manager is brilliant at spotting the unique differences that separate each person and then capitalizing on them.

The first step is to recognize what you need to know and why you need to know it.

Remember, what you focus on expands; results follow focus.

The true genius of a great manager is his or her ability to individualize. A great manager is one who understands how to trip each person's trigger.

We all want the chance to express the very best of ourselves and to be challenged to keep reaching for more. Our time at work affords us this chance - not the only chance, to be sure, but, given that we're there forty or fifty hours a week, it's one of the best.