Most of my work has been in corporations, studying how you build an organization that helps people to identify and work to their strengths.

Managers are, and should be, totally responsible for recognizing individual strengths (both natural talents and skills), getting those strengths in proper alignment (i.e. in the right "seats"), and then leveraging them.

Americans just love convening. They are a convention-happy country and they love to get together to talk.

If you want to be clear, act.

I do still get extremely nervous before speeches. My biggest fear is that I'll be standing there in front of hundreds of people and be incapable of talking. I'm afraid that I'll make a complete fool of myself and be unable to go on.

A strength is what you do that makes you feel strengthened.

American culture is CEO obsessed. We celebrate the hard-charging heroes and mythologize the iconoclastic visionaries. Those people are important.