Companies don't have one culture. They have as many as they have supervisors or managers. You want to build a strong culture? Hold every manager accountable for the culture that he or she builds.

As a general rule, people tend to do best what they enjoy doing most.

You will excel only by maximizing your strengths, never by fixing your weaknesses.

The true genius of a great manager is his or her ability to individualize. A great manager is one who understands how to trip each person's trigger.

The first step is to recognize what you need to know and why you need to know it.

Most of my work has been in corporations, studying how you build an organization that helps people to identify and work to their strengths.

You should know that what wakes me up at night, what gets me running fast in the morning, and, frankly, what prompts me to lose any semblance of my habitual reserve is the conviction that work doesn't have to be this grim. We can do better.