I do still get extremely nervous before speeches. My biggest fear is that I'll be standing there in front of hundreds of people and be incapable of talking. I'm afraid that I'll make a complete fool of myself and be unable to go on.

As a general rule, people tend to do best what they enjoy doing most.

The best strategy for building a competitive organization is to help individuals become more of who they are.

A strength is what you do that makes you feel strengthened.

Americans just love convening. They are a convention-happy country and they love to get together to talk.

Life's tricky for women because they have to make more choices than men. And yes, choice is good, but boy, you better be an expert choice-maker.

American culture is CEO obsessed. We celebrate the hard-charging heroes and mythologize the iconoclastic visionaries. Those people are important.