Innovation and best practices can be sown throughout an organization - but only when they fall on fertile ground.

As a general rule, people tend to do best what they enjoy doing most.

We live with them every day, and they come so easily to us that they cease to be precious.

There is no shortage of mechanisms by which to measure almost anything.

Your strongest life is built through a continuous practice of designing moment by moment.

Companies don't have one culture. They have as many as they have supervisors or managers. You want to build a strong culture? Hold every manager accountable for the culture that he or she builds.

You won't find a CEO who doesn't talk about a 'powerful culture' as a source of competitive advantage. At the same time, you'd be hard-pressed to find a CEO who has much of a clue about the strength of that culture.