The biggest catastrophes that we've witnessed rarely come from information that is secret or hidden. It comes from information that is freely available and out there, but that we are willfully blind to.
Margaret Heffernan[For constructive conflict,] we have to resist the neurobiological drive which means that we really prefer people mostly like ourselves.
Margaret HeffernanOne of the sad truths about leadership is that, the higher up the ladder you travel, the less you know.
Margaret Heffernan