Words are how people think. When you misuse words, you diminish your ability to think clearly and truthfully.

The truth won't set us free until we develop the skills and the habit and the talent and the moral courage to use it.

Any fool can buy talent; only real leaders develop it.

Companies don't have ideas; only people do. And what motivates people are the bonds and loyalty and trust they develop between each other. What matters is the mortar, not just the bricks.

Bosses and leaders everywhere should cherish the people who bring them bad news, disappointing data or hard problems.

Words are how people think. When you misuse words, you diminish your ability to think clearly and truthfully.

Customers who have to come back and spend, or customers who just don't want the hassle of leaving - those are the ones who are most worth attracting.