As a mother, I work hard every day and I expect that work to be recognized and appreciated. Because I work for and with human beings, sometimes they're grateful and sometimes they aren't.

The truth won't set us free until we develop the skills and the habit and the talent and the moral courage to use it.

Certainty is no guarantor of correctness.

[For constructive conflict,] we have to resist the neurobiological drive which means that we really prefer people mostly like ourselves.

The best remote companies I've seen do almost everything online, via email and telephone. But they also get together face to face on a regular basis.

We know - intellectually - that confronting an issue is the only way to resolve it. But any resolution will disrupt the status quo. Given the choice between conflict and change on the one hand, and inertia on the other, the ostrich position can seem very attractive.

The cell phone has become the adult's transitional object, replacing the toddler's teddy bear for comfort and a sense of belonging.