[For constructive conflict,] we have to resist the neurobiological drive which means that we really prefer people mostly like ourselves.
Margaret HeffernanBosses and leaders everywhere should cherish the people who bring them bad news, disappointing data or hard problems.
Margaret HeffernanIn our house, motherโs day is every day. Fatherโs day, too. In our house, parents count. They do important work and that work matters. One day just doesnโt cut for us.
Margaret HeffernanMaking a company fit to sell may be the only way to ensure you never need a buyer.
Margaret Heffernan