British innovation in design, in the creative arts, in engineering and manufacturing is world class.

Customers who have to come back and spend, or customers who just don't want the hassle of leaving - those are the ones who are most worth attracting.

I don't think a true company - one that builds sustainable value - can ever only exist online or remotely.

When we confront facts and fears, we achieve real power and unleash our capacity for change.

Everyone I know feels harassed by email which has invaded their waking and sleeping hours.

As a mother, I work hard every day and I expect that work to be recognized and appreciated. Because I work for and with human beings, sometimes they're grateful and sometimes they aren't.

If you have never failed at anything, then you haven't been trying hard enough, aren't very imaginative, or have had such extraordinarily good luck that you have come to believe you are invincible.