If we aren't going to be afraid of conflict, we have to see it as thinking.

Making a company fit to sell may be the only way to ensure you never need a buyer.

Most executives I know are so action-oriented, or action-addicted, that time for reflection is the first casualty of their success.

British innovation in design, in the creative arts, in engineering and manufacturing is world class.

The healthiest companies are always characterized by organic talent development.

Phones and soundtracks and Muzak and fountains replace genuine and unpredictable human contact with a seamless soundtrack from a bad movie and a cliche that makes us believe we must all be happy.

The cell phone has become the adult's transitional object, replacing the toddler's teddy bear for comfort and a sense of belonging.