If we aren't going to be afraid of conflict, we have to see it as thinking.

In our house, mother’s day is every day. Father’s day, too. In our house, parents count. They do important work and that work matters. One day just doesn’t cut for us.

The biggest catastrophes that we've witnessed rarely come from information that is secret or hidden. It comes from information that is freely available and out there, but that we are willfully blind to.

British innovation in design, in the creative arts, in engineering and manufacturing is world class.

Most people have their best ideas when they take their minds away from problems they're trying to solve.

Those in powerless positions aren't about to complain about bullying bosses, abusive supervisors or corrupt co-workers. There is no safe way to do so and no process that promises redress.

Business is not a science; it is not susceptible to experiments that can be controlled and replicated. Everything in business is too unpredictable for that - every business, employee, product, market is different and keeps changing.