If we aren't going to be afraid of conflict, we have to see it as thinking.

Business is not a science; it is not susceptible to experiments that can be controlled and replicated. Everything in business is too unpredictable for that - every business, employee, product, market is different and keeps changing.

A fantastic model of collaboration: thinking partners who aren't echo chambers.

I don't think a true company - one that builds sustainable value - can ever only exist online or remotely.

Building businesses takes tremendous stamina, and success isn't achieved without it.

British innovation in design, in the creative arts, in engineering and manufacturing is world class.

On overnight flights, I have trained myself to get to sleep almost instantly after takeoff. I always listen to the same audiobook on my iPod so my brain knows, regardless of time zone, that that voice means it's time for bed.