If we aren't going to be afraid of conflict, we have to see it as thinking.

The best remote companies I've seen do almost everything online, via email and telephone. But they also get together face to face on a regular basis.

Business is not a science; it is not susceptible to experiments that can be controlled and replicated. Everything in business is too unpredictable for that - every business, employee, product, market is different and keeps changing.

Most people have their best ideas when they take their minds away from problems they're trying to solve.

I don't think you ever know anyone until you see them in action.

If the company depends entirely on you - your creativity, ingenuity, inspiration, salesmanship or charisma - nobody will want to buy it. The risk and the dependency are too great.

[For constructive conflict,] we have to resist the neurobiological drive which means that we really prefer people mostly like ourselves.