Many CEOs and leaders think that silence is indeed golden, that consensus is bliss. It is - sometimes. But more often what it signifies is that there are no respected processes for surfacing concerns and dissent.

You cannot fix a problem that you refuse to acknowledge.

Silence is the language of inertia.

Everyone I know feels harassed by email which has invaded their waking and sleeping hours.

Any fool can buy talent; only real leaders develop it.

I don't think a true company - one that builds sustainable value - can ever only exist online or remotely.

Certainty is no guarantor of correctness.