We have to see conflict as thinking and then get really good at it.

You cannot fix a problem that you refuse to acknowledge.

Bosses and leaders everywhere should cherish the people who bring them bad news, disappointing data or hard problems.

Once you have power, you are inevitably surrounded by people who have their own agendas and will tell you whatever advances them.

Words are how people think. When you misuse words, you diminish your ability to think clearly and truthfully.

The best remote companies I've seen do almost everything online, via email and telephone. But they also get together face to face on a regular basis.

I don't think you ever know anyone until you see them in action.