Openness isn't the end. It's the beginning.

British innovation in design, in the creative arts, in engineering and manufacturing is world class.

On overnight flights, I have trained myself to get to sleep almost instantly after takeoff. I always listen to the same audiobook on my iPod so my brain knows, regardless of time zone, that that voice means it's time for bed.

We know - intellectually - that confronting an issue is the only way to resolve it. But any resolution will disrupt the status quo. Given the choice between conflict and change on the one hand, and inertia on the other, the ostrich position can seem very attractive.

Building businesses takes tremendous stamina, and success isn't achieved without it.

I don't think a true company - one that builds sustainable value - can ever only exist online or remotely.

Those in powerless positions aren't about to complain about bullying bosses, abusive supervisors or corrupt co-workers. There is no safe way to do so and no process that promises redress.