Most executives I know are so action-oriented, or action-addicted, that time for reflection is the first casualty of their success.

If the company depends entirely on you - your creativity, ingenuity, inspiration, salesmanship or charisma - nobody will want to buy it. The risk and the dependency are too great.

Phones and soundtracks and Muzak and fountains replace genuine and unpredictable human contact with a seamless soundtrack from a bad movie and a cliche that makes us believe we must all be happy.

Huge open source organizations like Red Hat and Mozilla manage the collaboration of hundreds of people who don't know one another and have spent no time hanging around the water cooler.

It is nobody's right to be waited on and nobody's fate to do the waiting.

There is no more powerful weapon for change than honesty.

Openness isn't the end. It's the beginning.