Many CEOs and leaders think that silence is indeed golden, that consensus is bliss. It is - sometimes. But more often what it signifies is that there are no respected processes for surfacing concerns and dissent.
Margaret HeffernanMost executives I know are so action-oriented, or action-addicted, that time for reflection is the first casualty of their success.
Margaret HeffernanI hate people walking down the street listening to the soundtrack of their lives which responds to them but not their setting. I hate the overspill of sound which metro and subway riders are oblivious to because they notice no one and nothing around them.
Margaret Heffernan