Most executives I know are so action-oriented, or action-addicted, that time for reflection is the first casualty of their success.

We treasure what we can measure.

Phones and soundtracks and Muzak and fountains replace genuine and unpredictable human contact with a seamless soundtrack from a bad movie and a cliche that makes us believe we must all be happy.

Bosses and leaders everywhere should cherish the people who bring them bad news, disappointing data or hard problems.

Any fool can buy talent; only real leaders develop it.

If you have never failed at anything, then you haven't been trying hard enough, aren't very imaginative, or have had such extraordinarily good luck that you have come to believe you are invincible.

Once you have power, you are inevitably surrounded by people who have their own agendas and will tell you whatever advances them.