Most executives I know are so action-oriented, or action-addicted, that time for reflection is the first casualty of their success.

Many CEOs and leaders think that silence is indeed golden, that consensus is bliss. It is - sometimes. But more often what it signifies is that there are no respected processes for surfacing concerns and dissent.

Silence is the language of inertia.

As long as it (an issue) remains invisible, it is guaranteed to remain insoluble.

You cannot fix a problem that you refuse to acknowledge.

Those in powerless positions aren't about to complain about bullying bosses, abusive supervisors or corrupt co-workers. There is no safe way to do so and no process that promises redress.

When we care about people, we care less about money, and when we care about money, we care less about people.