Perseverance is a choice. It's not a simple, one-time choice, it's a daily one. There's never a final decision.

They have eliminated rigidity, both physical and psychological, in order to support more fluid processes whereby temporary teams are created to deal with specific and ever-changing needs. They have simplified roles into minimal categories; they have knocked down walls and created workplaces where people, ideas, and information circulate freely.

Aggression only moves in one direction - it creates more aggression.

You can’t hate someone whose story you know.

Power in organizations is the capacity generated by relationships. It is an energy that comes into existence through relationships.

We could focus our efforts on discovering solutions that work uniquely for us.

As we let go of the machine model of work, we begin to step back and see ourselves in new ways, to appreciate wholeness, and to design organizations that honor and make use of the totality of who we are.