we don't have to agree with each other in order to think well together. There is no need for us to be joined at the head. We are joined by our human hearts.

Life doesn't move in straight lines, and neither does a good conversation.

We have created trouble for ourselves in organizations by confusing control with order.

Hopelessness has surprised me with patience.

Power in organizations is the capacity generated by relationships. It is an energy that comes into existence through relationships.

Surrendering to life offers some wonderful realizations. We learn we're capable of being in this dance, of working with whatever happens. We learn to trust ourselves and then others and, gradually, we learn that life itself can be trusted.

Organizations are now confronted with two sources of change: the traditional type that is initiated and managed; and external changes over which no one has control.