Thinking is always dangerous to the status quo. [...] The moment you start thinking, you'll want to change something.

The nature of the global business environment guarantees that no matter how hard we work to create a stable and healthy organisation, our organisation will continue to experience dramatic changes far beyond our control.

It's not differences that divide us. It's our judgments about each other that do.

Leadership is a series of behaviors rather than a role for heroes.

The future cannot be determined. It can only be experienced as it occurring. Life doesn't know what it will be until it notices what it has become.

They have eliminated rigidity, both physical and psychological, in order to support more fluid processes whereby temporary teams are created to deal with specific and ever-changing needs. They have simplified roles into minimal categories; they have knocked down walls and created workplaces where people, ideas, and information circulate freely.

Even though worker capacity and motivation are destroyed when leaders choose power over productivity, it appears that bosses would rather be in control than have the organization work well.