Thinking is always dangerous to the status quo. [...] The moment you start thinking, you'll want to change something.

We each create our world by what we choose to notice, creating a world of distinction that makes sense to us. We then 'see' the world through the self we have created.

For me, this is a familiar image - people in the organization ready and willing to do good work, wanting to contribute their ideas, ready to take responsibility, and leaders holding them back, insisting that they wait for decisions or instructions

Ask what's possible, not what's wrong. Keep asking.

The nature of the global business environment guarantees that no matter how hard we work to create a stable and healthy organisation, our organisation will continue to experience dramatic changes far beyond our control.

They have eliminated rigidity, both physical and psychological, in order to support more fluid processes whereby temporary teams are created to deal with specific and ever-changing needs. They have simplified roles into minimal categories; they have knocked down walls and created workplaces where people, ideas, and information circulate freely.

Life now insists that we encounter groundlessness. Systems and ideas that seemed reliable and solid dissolve at an increasing rate. People who asked for our trust betray or abandon us. Strategies that worked suddenly don't. Groundlessness is a frightening place, at least at first, but as the old culture turns to mush, we would feel stronger if we stopped searching for ground, if we sought only to locate ourselves in the present and do our work from here.