If you are a jackal, you will try to reassure. Jackals try to fix people in pain. They can't stand pain, but make matters worse by trying to get rid of it. Put on giraffe ears. Try to hear what they are feeling and needing.
Marshall B. RosenbergAll people ever say is: THANK YOU (a celebration of life) and PLEASE (an opportunity to make life more wonderful).
Marshall B. RosenbergWe do not look for compromise; rather, we seek to resolve the conflict to everyone's complete satisfaction.
Marshall B. Rosenberg